Legal

Cancellation Policy

Last updated: July 16, 2026

Plain summary

Rankary is currently offered as a managed redesign pilot, not a public self-serve subscription. The proposal or service agreement you approve before work begins controls cancellation, refunds, hosting, ownership, and handoff for that engagement.

1. Before work begins

A private preview or discovery conversation is not a purchase. You may decline the proposed scope and quote without starting a paid engagement.

2. After approval

Cancellation rights, payment milestones, completed-work charges, and any non-refundable deposits are stated in the approved proposal. If that proposal conflicts with this page, the signed or otherwise accepted proposal governs.

3. Hosting and domains

Domain ownership remains with the registered owner. Hosting, maintenance, editing access, data export, and transition support are included only when they appear in the agreed scope. We will not disconnect a live site without following the notice and transition terms in that agreement.

4. Refunds

Refund eligibility depends on the accepted proposal, work already completed, third-party costs already incurred, and applicable law. Rankary does not currently advertise automatic Pro, Agency, or Free-tier refund rules.

5. Requesting cancellation

matt.b.edward@gmail.com with the business name, account email, and the service you want to stop. We will confirm the applicable agreement terms and next steps in writing.

Contact

Cancellation questions go to matt.b.edward@gmail.com. We respond within one business day.